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Frequently asked questions

We are offering an upgrade service and with it you're able to get your account upgraded to premium within minutes.
We offer lifetime warranty. As long as the shop is up and running, you'll get free replacements.
You have to pick the same country as on your Spotify profile. It can be found here
Yes you can. You can follow this guide on how to change your country.
Your Spotify country doesn't match the country of the invite. Your Spotify country can be found on your Spotify profile page.(or here)
By using our warranty section you can upgrade your account back.
Please wait few hours. If issue persists contact us on Discord.
Contact us. You can do this by creating a ticket on our discord server.